Coronavirus (COVID-19)

Information and Resources

These links are provided for information only. Some of this guidance may change frequently so make sure you check the most recent advice. CARIS Haringey is not responsible for the content of any external website.

General guidance

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

For all the latest government guidance, go to:

For NHS advice go to:

For advice on aspects of life affected by coronavirus, such as work, benefits and travel, go to:

CARIS services

The CARIS office is now closed but our staff are still working when possible. If you are a CARIS client in need of emergency support, please contact us.

All group sessions are suspended until further notice. This includes drop-in, ESOL classes, MAN events and NRPF provision.

We are still accepting donations of food and toiletries to distribute to families in need. Please contact us if you would like to donate. You can also give money online here.

Help in Haringey

If you are currently isolated at home and need some practical support, you can fill out a form here to request help.

If you are worried about the impact of coronavirus on your money, accessing essential items or accessing the support you need, you can call Haringey’s Connected Communities line on 020 8489 4431. This line is open Monday to Friday 9.30am to 4.30pm. For more information, and other ways of getting in touch, visit the Connected Communities page.


If you have:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly you should stay at home.

Do not go to a GP surgery, pharmacy or hospital.

Use the NHS 111 online coronavirus service to find out what to do.

If you cannot access online services you can call 111 for free. You can ask for an interpreter in your language. All NHS services for coronavirus are free for everyone regardless of their immigration status in the UK.

If you’re pregnant and worried about coronavirus, you can get advice about coronavirus and pregnancy from the Royal College of Obstetricians and Gynaecologists.

Mental wellbeing

Visit Every Mind Matters for practical tips on taking care of your mental wellbeing while staying at home, and links to lots of useful resources.

School closures

The government has published guidance for parents and carers about the closure of schools and other educational settings.

Some schools will remain partially open to care for vulnerable children and children of critical workers.

Vulnerable children include those who have a social worker and those children and young people up to the age of 25 with education, health and care (EHC) plans.

For the definition of who is a critical worker, see the government guidance to schools.


If you have immigration queries related to coronavirus, you can contact the Coronavirus Immigration Help Centre.


Telephone: 0800 678 1767 (Monday to Friday, 9am to 5pm)

Calls are free of charge.

The government has announced measures to protect renters and landlords affected by coronavirus including a ban on evictions for 3 months.

Information in other languages

The Government has published their advice on social distancing for everyone in the UK, as well at stay at home guidance for households with possible coronavirus, in many different languages. They include Arabic, Bengali, Traditional Chinese/Cantonese, Simplified Chinese/Mandarin, French, Gujarati, Polish, Portuguese, Punjabi, Urdu and Welsh.

Doctors of the World also has a large number of translations of NHS guidelines including Albanian, Amharic, Arabic, Armenian, Bengali, Bulgarian, Czech, Dari, Farsi, French, Hindi, Hungarian, Kurdish Sorani, Lithuanian, Malayalam, Mandarin, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Sindhi, Slovak, Somali, Spanish, Tigrinya, Turkish, Urdu, Vietnamese.